Communication Concepts


I get overwhelmed ordering line and data circuits. Can anyone make this easier?

Yes, Communication Concepts Midwest can take care of ordering for you. We know the system and have contacts at most telecom companies; we can take this headache off your hands.

We know we need new equipment but are moving soon…should we wait until we move?

No, it is not necessary. If you feel you need to make a switch earlier Communication Concepts Midwest will often upgrade your current system and move you for free.

I have a limited time to move my office's telecom and data equipment what can Communication Concepts Midwest do to help me?

We usually request 30 days notice for moves; but we keep equipment in stock and have technicians that can respond quickly. CCM is very flexible.

We are concerned about changing vendors; all of our warranties and maintenance contracts are with our current vendor, what are our options?

CCM will assume most maintenance agreements and warranties, there is no need to worry, just give us a call.

We need a phone system for a temporary solution and do not wish to purchase one?

CCM can offer rental of many types of equipment in most cases.

We need new equipment but are worried about the cost and getting the proper financing in order?

In such special circumstances CCM can help with leasing through some of our relationships with leasing companies, or in some cases come up with special payment options.

We don't know what to do with our old equipment?

Depending on what the equipment is and it's condition, CCM can help in numerous ways. We can de-install it and ship it for you, we can help find a buyer for it, or in some cases we will purchase it from you.

I keep hearing about a T-1 or PRI, what are they and how can they help me?

A PRI is a digital circuit that brings you your incoming lines. If you have a certain amount of lines, a PRI can often reduce your costs and offer a host of other advantages. Give us a call, and we will be happy to come in and go over your options and opportunities for you.

My building is Union, do I need union workers for my telephone data work? If so, where can I find them?

CCM would be happy to have union workers come in at competitive union rates or, we can arrange.

to have non-union workers come in after hours.

We are going to have 2 companies share office space. Do we need 2 phone systems?

No, many systems can be set up to handle more than one company, without customers noticing anything at all

We are wiring our office for new phone service, should we upgrade our data network at the same time?

Yes, in most cases. If you are having new Cat 3 voice wire pulled at your location, it is usually much less expensive to add data cable at the same time rather than waiting.

How can a data T-1 help me?

The bandwidth of a T-1 can do everything from giving you extremely fast internet access to allowing VPNs, video conferencing and a host of other applications. Give us a call and we will discuss it with you.

Our company has multiple locations, how can we better manage them?

There are applications that can stream line the communications between your locations in respect to sharing files, one voicemail even one phone system. VPN or an VoIP system could be the answer.

What about our phone service during the installation of our new system? We are worried about down time.

Communication Concepts Midwest is flexible. We can work around your schedule, before or after work hours to make sure you stay accessible to your customers.

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